Effectively helping your patient understand and overcome their pain can be hampered by patients’ pain experience, previous treatment, advice from other health professionals, family and friends or Dr Google, or your patient’s own fears and beliefs.
Discussing pain can involve asking delicate and sensitive questions. How can you openly discuss these sensitive factors with your patient, without offending or losing their trust? How can you help your patient reflect on their beliefs, work together to re-shape these, and build a therapeutic alliance and effective?
Harness the effective communication skills that separate good therapists from great therapists with this presentation from Paula Peralta (Specialist Sports & Exercise Physiotherapist, FACP), and the Senior Physio Education & Presentation - David Toomey (Musculoskeletal Physio, PhD Candidate), Simon Olivotto (Specialist Musculoskeletal Physio, FACP) and Nick Kendrick (APA Titled Musculoskeletal & Sports and Exercise Physio).
You’ll discover effective strategies and case study examples to immediately transform your patient conversations about pain from sensitive to sensational.
WARNING: This presentation strongly encourages self-reflection.
You will discover:
- How to use your subjective assessment effectively to establish and shape patient beliefs.
- How to overcome fear & previous negative experiences if treatment or exercises have previously increased pain.
- How to incorporate family and cultural influences into treatment if family members are protective, enabling sedentary, deconditioning behaviour.
- Specific questions you can use to immediately get important info from your patients.
- Communication strategies that you can implement tomorrow in your practice.
- How to use motivational interviewing to improve treatment adherence & behavioural change.
- How to address fearful patient beliefs like “bone on bone” or “spine of an 80 year old”, “I have a (rotator cuff) tear” or “I have a bursa”.
- Four common pain communication pitfalls, and how to make sure you don’t fall into them.
- How to communicate your patients prognosis if you feel their pain is likely to resolve quickly or slowly, or have an increased likelihood of recurrence (eg. ankle or hamstring sprain).
Aims and objectives
- Understand how to maximise subjective information to enhance therapeutic alliance and patient outcome using different communication styles.
- Understand communication styles including:
- Socratic questioning.
- Motivational interviewing.
- Communication skills.
- Non-verbal communication.
- Learn and understand the effect of positive and negative language.
- Increase self-awareness of our communication style and the potential gains of regular self-reflection.