Clinical Edge - Contact Support Clinical Edge - Contact Support

Contact Support

How to reach the Clinical Edge team.

Live chat

The quickest way to get an answer. Available Monday to Friday, 9am to 5pm AEST.

Start a live chat →

You can also click the chat icon in the bottom-right corner of any page on the site.

Outside business hours, leave a message in the chat and we'll reply within one business day.

Email

info@clinicaledge.co — usually a reply within a few hours during business hours, and always within one business day.

Billing and subscription help

For payment, refund, or subscription questions, chat or email is the fastest route. Have the email address you signed up with to hand and we can usually resolve things in a single reply.

Team and organisation accounts

If you manage a team subscription and need help with seats, invoicing, or onboarding new clinicians, contact info@clinicaledge.co and we'll route your message to the right person.