Clinical Edge - The Shoulder Steps to Success Clinical Edge - The Shoulder Steps to Success

The Shoulder Steps to Success

Develop the skills, strategies and tools you need to confidently and successfully treat shoulder pain

with practical education and support in The Shoulder: Steps to Success online course.

Registration has closed on The Shoulder: Steps to Success online course.

Please join the waitlist to be notified when registration opens. Please contact us via the chat function below if you have any questions that we can help you with.

Join the waitlist for The Shoulder: Steps to Success online course

Shoulder pain is challenging!

When patients present with shoulder pain, it can be very difficult to assess and diagnose accurately. Within the shoulder, our patients may have a range of atraumatic pathology, including rotator cuff tendon pathology, frozen shoulder, cuff tears, bursal effusion, labral lesions and more. Patients may have a traumatic history, with a fall onto their arm or a football tackle, or have serious pathology, traumatic or atraumatic instability. How can we test and diagnose the involved structures? Do we need to diagnose? When do we need to take the nature of the injury into consideration for management?

Assessment, diagnosis & treatment skills

Have you wondered which shoulder tests are valid, and which tests don't provide any useful info? Are there any tests you're not using that are clinically relevant, and would help you?

Which shoulder assessment tests can you use to help you accurately and efficiently treat your patients? How can you make sure you're targeting the right areas for treatment?

You need a quick and accurate shoulder assessment, that provides you with the diagnostic information you need. You want to identify red flags, and when to refer your patients on for imaging or a surgical opinion.

You want to educate your patients about how (and when) their rehab will help their shoulder pain.

You want your rehab to improve your patients shoulder pain, range of movement and ability to use their arm as quickly as possible. You can provide exercises that are the most appropriate for them at each stage, clearly improve your patients symptoms, and help meet their goals.

You can then help improve your patient outcomes, keep your officeworkers and sedentary patients, manual labourers, elderly patients, swimmers and athletes on track. You'll improve your job satisfaction, confidence and happiness.

Knowledge, skill and accuracy is the name of the game with shoulder pain.

The Shoulder: Steps to Success online course will give you the assessment & treatment skills, knowledge & know-how to get great results with shoulder pain, and fulfill your potential as a therapist.

Do you treat people with acute or chronic shoulder pain? Patients that do a lot of overhead work? Elderly patients that would like to hang out the washing and put the teacups back in the top shelf of the cupboard? Do you look after frozen shoulder patients, swimmers, athletes, or post-op shoulder stabilisation or cuff repair patients?

The Shoulder: Steps to Success online course gives you the essential elements you need for success with all types of shoulder pain.

You have a lot of clinical experience

Treating patients all week helps you gain a lot of experience. After a while, you notice as your skills develop you find it’s easier to treat some areas or patients than others, and you have favourite areas to treat. What’s your favourite area to treat? Is it the shoulder? Low back pain? Knee pain? Complex cases with multiple areas of pain?

Would you like to solve complex shoulder presentations?

What about complex shoulder cases? Would you like to solve those?

When you're talking to your friends or having a staff meeting with therapists in your clinic discussing tricky shoulder pain patients, what's your normal reaction? Do you sit back and wait for other input, or do you help them out with your knowledge and experience? Would you like to be able to help them work through their shoulder pain issues, come up with some great treatment directions, and help improve their clinical reasoning and treatment results?

Would you like shoulder pain to become one of your favourite areas to treat?

There’s a way for the shoulder to become one of your favourite areas to treat. You can add a new skillset, and use your clinical experience to apply your new skills with patients. You’ll take complex shoulder pain patients in your stride as an even more well-rounded clinician. You have those illuminating experiences where the little things your patients say combine with your knowledge and experience to create breakthroughs with patients. Your treatment results take on a new trajectory.

Build your superpowers with shoulder pain

The Shoulder: Steps to Success online course is your pathway to build your superpowers with shoulder pain. You can become the local shoulder hero, the “go to person” for shoulder pain.

Get the support you want

Anytime you have questions, we’re right here to give you the support you want, with Q&A’s and an active Facebook group. Feel supported, part of a team helping you treat shoulder pain.

Would you like to build your caseload of shoulder patients?

When you are getting the results you want with shoulder pain, you have a lot of options to build your caseload of shoulder patients.

You can use your new knowledge to develop your profile and credibility with local GP's or referrers. Run educational sessions on shoulder pain diagnosis, or include info about rotator cuff tendinopathy, frozen shoulder or rotator cuff tears in a video or newsletter for your patients or referring doctors.

You can confidently promote your treatment of shoulder pain to local doctors, specialists, the local community or sports teams, knowing you back it up with knowledge and great results.

Imagine how it will feel when your shoulder pain patients make the progress and get the treatment results you want.

How would you feel if right now, you know exactly how to assess your patients? You know the questions to ask and the tests to perform? You know exactly how to explain your patients shoulder pain, prescribe the best exercises and develop the rehab program they need?

Treating shoulder pain successfully is a rewarding, enjoyable experience.

That is what Jo Gibson and I are going to help you accomplish today

You can love treating shoulders!

After treating shoulder pain for more than 20 years, having a thorough knowledge of the research, and applying this knowledge in her full time clinical practice as a Clinical Specialist Physiotherapist in the United Kingdom with shoulder pain patients, Jo loves treating shoulder pain, and wants to help you learn to love treating shoulder pain too!

The Shoulder: Steps to Success online course will help you accelerate your growth, achieve extraordinary results and save you years of trial and error.

In The Shoulder: Steps to Success online course you’ll discover

  • A simple yet comprehensive shoulder assessment you can perform even in time-crunched appointments
  • How to arrive at an accurate diagnosis
  • How to differentiate shoulder pain
  • Which shoulder tests provide you with helpful info, and when to use each test
  • When to refer patients for imaging
  • How to determine which treatment your patient needs
  • How and when to incorporate the kinetic chain in your rehab
  • How you can work with your patient to develop a rehab program that improves their pain AND they will actually perform
  • How to develop a rehab program that helps your patients achieve their goals
  • How to progress your exercises
  • How to get patient buy-in to your treatment so they actually perform their rehab
  • How to treat patients that have previously failed rehab
  • What an “irritable shoulder” is
  • How to treat irritable shoulders
  • Massive rotator cuff tears - how to treat massive rotator cuff tears
  • Frozen shoulder
    • The most effective treatment for frozen shoulder patients
    • When to treat frozen shoulder patients
    • If and when injections are suitable and will help your frozen shoulder rehab
  • Post-operative shoulders
    • Postop rehab
    • How to improve outcomes after shoulder surgery
  • How to treat anterior shoulder pain from long head of biceps tendon pathology
  • How to treat athletes and weightlifters with shoulder pain
  • Final stage of rehab - to meet sporting goals and be able to perform all daily activities
  • How to identify and treat cervical spine referred shoulder pain
  • Nerve injuries - how to identify and treat these
  • How to treat patients with acromioclavicular joint (ACJ) pain
  • How to use your communication to improve your results
  • How to incorporate biopsychosocial factors in your treatment
  • Prognosis - How to discuss rehab timeframes with patients - how long their rehab is likely to take, and their likely outcomes
  • How to incorporate the evidence base & latest research into your treatment

What's in The Shoulder: Steps to Success online course?

Wondering what's in The Shoulder: Steps to Success online training program?

I recorded a video to show an inside glimpse into each module, so you can see exactly what you get access to when you enrol on the course.

Here's what you'll get with The Shoulder: Steps to Success online course


Improve your knowledge and confidence with shoulder pain assessment, diagnosis, recent research, and the most effective evidence-based treatment.


Feel empowered using a simple and structured approach to every patient who presents with shoulder pain. Discover how to approach the assessment and treatment of irritable, torn, weak and stiff shoulders.

Clinical application

Discover how to apply your new knowledge and clinical reasoning to all of your shoulder pain patients, with explanations and video demonstrations of techniques, skills, movement retraining strategies, manual therapy, taping, exercises and exercise progressions.


Receive step by step guidance to develop your approach to shoulder pain with an expert clinician.


Feel confident in your assessment and management, knowing your treatment is targeting exactly what your patient needs.


Use the simple steps described in the course to successfully treat shoulder pain and improve your skills and confidence.

What will you achieve with The Shoulder: Steps to Success online course?

When you apply the skills and strategies from The Shoulder: Steps to Success online course with your patients, you can reach your potential and IMMEDIATELY improve your treatment results. You will feel confident, motivated and eager to see your next shoulder patient - excited to see the results of your new knowledge and skills. The practical tools and focus of this course will set you up from the start to improve your patients pain. You will have the depth of knowledge you need to answer all of your patient's questions, understand your treatment options, and know exactly how to choose the best treatment option and apply it with the patient in front of you. Your patient satisfaction will increase with every successful treatment, and you will build your reputation and confidence with shoulder pain.

Patients NEED therapists like you!

Shoulder pain can be debilitating, and YOU can make a huge impact on your patient's shoulder pain, ability to participate in the activities they love and their enjoyment of life.


Jo Gibson

Jo Gibson MCSP MSc

Jo Gibson is a Clinical Physiotherapy Specialist who has specialised in rehabilitation of the Shoulder since 1995 and works at the Liverpool Upper Limb Unit and in private practice. She is a Consultant to several elite sports teams regarding shoulder rehabilitation. Jo is an Associate Lecturer at Liverpool University, has published in Peer-reviewed journals, has written several book chapters and co-authored National guidelines for the treatment of common shoulder pathologies. She is Co-Editor of the Educational Section of the Journal of Shoulder and Elbow. Jo's research interests include communication, complex instability and accelerated rehabilitation. Jo teaches all over the world and is passionate about empowering clinicians and helping translate the evidence base into meaningful practice that optimises management of our patient with shoulder pain.

Liverpool, UK

Recording exercises & rehab for the course - what could possibly go wrong?

Jo Gibson and I had a great time filming The Shoulder: Steps to Success online course, with a lot of fun moments.

The course is full of practical exercises and progressions you can use with your patients. Enjoy treating shoulder pain as much as we enjoyed filming the course.

The Shoulder Steps to Success

What is The Shoulder: Steps to Success online course?

The Shoulder: Steps to Success online course is an interactive video-based training program that teaches effective shoulder assessment and treatment strategies to health professionals who want better results with shoulder pain patients.

Practical videos

The Shoulder: Steps to Success online course is available whenever and wherever it suits you.

You will receive full access to practical demonstration and lecture videos containing:

  • Assessment. How to simply and accurately assess your patients shoulder.

  • Treatment. Use your assessment results to guide your treatment, including exercises, manual therapy, strengthening and education.

  • Rehabilitation - video demonstrations of specific exercises and exercise progressions, and when to prescribe each exercise.

  • Education. Educate your patient on what is causing their pain, activities to include or avoid. Know how to answer those tricky questions your patients ask.

  • Taping and manual therapy. Discover when, where and how to apply well-reasoned and judicious manual therapy and taping.

Lectures & additional info

Develop a thorough understanding of shoulder pain. You will explore the latest research around shoulder assessment, diagnosis, treatment, imaging, communication and more.

Lectures are presented as webinar style videos that include video demonstrations of assessment tests and exercises. Lectures are split into 5-10 minutes sections, to make it easy for you to watch whenever it suits you.

The website will keep track of where you are up to in each module, and you can start up exactly where you left off.

Case studies

Explore case studies of shoulder pain patients, how the principles and strategies of Shoulder: Steps to Success online course are applied with real life patients.

How practical and easy to access is the course? A sneak peek...

Here's a quick glimpse inside Module 3 of the course, with Jo Gibson discussing assessment of stiff shoulders.

Improve your outcomes

Do you ever feel unsure about your diagnosis, or frustrated with your shoulder pain treatment results?

If you work with (or want to work with) musculoskeletal or sports pain and injuries, and would like to increase your knowledge and confidence in assessing and treating people with shoulder pain, you will love The Shoulder: Steps to Success online course.

Whether you are an experienced practioner, or new graduate, The Shoulder: Steps to Success online course will help you develop skills and confidence with shoulder pain, and give you what you need to achieve greater heights of shoulder success.


Module summary

The Shoulder: Steps to Success online course is made up of 9 core modules, plus 8 bonus modules. All course materials, including streaming videos and lectures, demonstrations, handouts and resources are available as soon as you enrol.

Everything is online. No travel required — learn at your own pace.

The program is all online so you can watch the course from home or work whenever it suits you.

Module 1 - Success with shoulder pain - a simple & effective approach

What is the current state of play with respect to assessment and rehabilitation of the shoulder? Does the evidence help identify best practice approaches and how long will it take? Can we diagnose anything? Can we predict patients who don’t do well and what are the factors associated with successful outcomes? In this introductory module we will highlight:

  • How the evidence helps underpin realistic timescales for recovery to help us reassure our patients and set realistic expectations.

  • Negative prognostic factors affecting outcomes and the importance of a biopsychosocial approach to management

  • The factors most associated with successful outcomes and patient satisfaction.

  • The challenge of diagnosis and considering other contributors to pain experience.

By the end of this module you will have a full understanding of the factors that really impact outcome and how long it takes people to get better. You will appreciate the things that really matter to patients and set treatment up to succeed and will be introduced to a simple structured framework to assessment that will immediately inform where to start with your patients.

Module 2 - Shoulder pain - the rotator cuff or scapula? Your assessment guide

There is a general consensus that exercise is the key to successful interventions in patients with shoulder pain but very little agreement regarding which exercises give best value and whether they should target the rotator cuff or the scapula or both. In addition all the tools that we previously thought were important in shoulder assessment have been increasingly challenged both for their validity and relevance in directing treatment. So where does that leave us? Do we really need to consider the rotator cuff and scapula separately or functionally does it make more sense to consider them as a functional unit? How does the evidence help guide our practice and is there an approach to assessment that guides our exercise prescription?

In this module we will:

  • Consider the evidence about the role of the rotator cuff and scapula muscles in asymptomatic populations and those with shoulder pain and how this may influence assessment.

  • Demonstrate the role of assessing the rotator cuff in isolation and how to differentiate whether it is truly weak or not.

  • Propose a simple structured approach to assessment employing an improvement test approach that immediately informs your exercise prescription.

At the end of this module you will have a clear understanding of the key functions of the rotator cuff muscles, the limitations of scapula assessment and how a simple improvement test approach to patients shoulder pain immediately informs where to start with your exercise selection.

Module 3 - Rehab for torn, stiff, irritable & acute shoulder pain

What are the common things that can potentially limit your ability to change someone’s pain? If your patient has fallen over or had a clear mechanism of injury how can you decide if imaging or an early surgical opinion are indicated? If your patient presents with a stiff shoulder what does it mean to your rehabilitation. How stiff is too stiff and what causes shoulder stiffness? What are the key factors influencing differential diagnosis and does imaging have a role? How can we treat a truly stiff shoulder? If your patient presents with acute irritable shoulder pain what is the cause and does this make a difference to your rehabilitation and assessment approach?

In this module we will:

  • Consider the relevance of trauma in a patient’s history and when imaging and a surgical opinion may be justified.

  • Describe clear subjective and objective features which will inform your decision making in post trauma patients.

  • Look at common causes of stiffness in the shoulder and when imaging may have a role.

  • Illustrate how different parts of the capsule limit range of movement and how to target it in the best way to improve range of movement.

  • Introduce common causes of acute onset shoulder pain as a potential influence on your ability to change a patient’s pain with improvement tests.

At the end of this module you will have a clear understanding of how the patient history immediately informs your clinical reasoning and ability to influence shoulder function. You will appreciate the current evidence base regarding when a surgical opinion and imaging may be indicated after trauma. You will have a clear understanding of how to assess stiffness to ensure the maximum benefit from your treatment interventions and what the common causes of acute irritable shoulder pain are.

Module 4 - Movement matters. Why & how the kinetic chain needs to be part of your shoulder rehab

There is emerging evidence to support the relevance of the kinetic chain in shoulder pathology and its potential to facilitate rehabilitation. If we consider everyday function we rarely use our shoulders in isolation! How does incorporating the kinetic chain enhance the effectiveness of shoulder exercises? Could the kinetic chain impact shoulder performance or play a role in injury? Do we only need to consider it in our sportspeople or high functional demand individuals or is it just as relevant in our general populations? Are there ways to assess the impact of the kinetic chain on the shoulder and how does this influence our decision-making?

In this module we will:

  • Look at the evidence supporting the role of the kinetic chain in performance and injury and what to listen out for in your patient’s history.

  • Highlight the benefits of a kinetic chain approach to rehabilitation and how it influences shoulder muscle function.

  • Demonstrate simple ways of assessing the impact of the kinetic chain on shoulder function and how it informs your clinical reasoning.

  • Illustrate simple ways of incorporating the kinetic chain in your shoulder exercises and how this will enhance their impact.

At the end of this module you will have a clear understanding of the benefits of incorporating the kinetic chain into shoulder exercises from the outset of rehabilitation and its potential role in injury. You will be equipped with simple assessment tools to assess the impact of the kinetic chain on your patient’s shoulder function and have lots of ways of using it to enhance your shoulder exercise prescription.

Module 5 - Exercise prescription: Become a rehab expert

Discover how to incorporate the key principles of exercise prescription and how do we optimize the sensorimotor value of our exercise prescription? This module will summarise the key aims of rehabilitation and how to apply an evidence-based approach to exercise prescription.

You will explore:

  1. Principles underpinning exercise prescription in terms of rotator cuff function
  2. How to enhance the proprioceptive value of your exercises

By the end of this module you will have consolidated the key aims of exercise prescription in patients with shoulder pain and how to enhance the sensorimotor aspects of your exercises.

Module 6 - Advanced rotator cuff treatment - irritable, non-irritable, chronic & degenerative shoulders

Negotiating the maze of diagnostic labels and what to tell our patients is the cause of their problem is challenging especially in the face of so much uncertainty. So what difference does it make to our decision-making, management options and prognosis? Can we confidently identify subgroups of patients with shoulder pain?

How about improving our outcomes in the longer term? Up to 50% can expect recurrence or some ongoing symptoms when we follow them up in the longer term according to the current literature. So do we have to accept this and equip our patients with long-term self- management strategies? Or, does the evidence offer some insight into what we could do better? Making sense of the literature can be challenging and there are areas of controversy – should exercises hurt, should we use a strength or movement approach to rehabilitation – what gives best value?

In this module we will:

  • Consider the irritable shoulder and help you confidently Identify different causes of acute shoulder pain
  • Use our understanding of pathology to highlight key treatment options so you always have options even if improvement tests don’t work.
  • Reflect on the use of injection and consider when they may have a role.
  • Look at factors associated with persistent symptoms and how these offer opportunities to enhance our rehabilitation and outcomes.
  • Consider the presence of cortical changes and proprioceptive deficits – and discuss ways of making your rehabilitation sensory and brain-rich!
  • Ask the question "Should exercises hurt?" and help you make sense of the evidence.

By the end of this module you will be confident in identifying causes of the irritable shoulder and what this means to your treatment. You will be equipped with an understanding of all the factors associated with persistent symptoms in rotator cuff pathology and importantly the opportunities to enhance our exercise prescription and potentially improve our outcomes.

Module 7 - Success with complex cases, cervical spine, thorax & ACJ pain

The literature is clear that patients who have cervical spine pain as part of their shoulder presentation take longer to respond to out interventions and have suboptimal outcomes. What can we do about it? How can we differentially diagnose when the cervical spine is the cause of someone’s shoulder pain?

If we consider current practice with respect to the thoracic spine most interventions are aimed at increasing mobility and prescribing mobility based exercises. However is the stiffness we commonly see truly stiffness? How do we incorporate the thoracic spine in our shoulder exercises in a functionally relevant way?

How do we identify when the ACJ is the driver of a patient’s pain and if we can what does that mean to our management? What common pathologies do we see and do they change our treatment options and management?

In this module we will:

  • Look at how we can differentially diagnose cervical spine driven shoulder pain and confidently rule it out as a source of symptoms
  • Consider the role of the cervical spine in modulating shoulder pain and how we can utilise this in our assessment and treatment.
  • Demonstrate how we can incorporate the cervical spine into our shoulder rehabilitation.
  • Examine the role of the thoracic spine in shoulder function and how we can improve exercise prescription in a functionally specific way.
  • Look at specific pathology in the ACJ and how this may impact our assessment, decision-making and treatment.
  • Demonstrate exercises and rehabilitation strategies that will improve your outcomes with this patient group.

By the end of this module you will be confident in ruling in or out the cervical spine in your assessment. You will have strategies and exercise option to incorporate the cervical spine into shoulder exercises and target the cervical spine as a way of modulating shoulder pain. You will have a new perspective about stiffness in the thoracic spine and how incorporating the thoracic spine in our shoulder exercises has the potential to enhance outcomes and facilitate recovery. You will have a clear understanding of common pathologies in he ACJ, how to identify its role in a patient’s pain, relevant kinematics and dynamic stability and how this informs both manual therapy and exercise prescription. This module considers potential barriers to someone’s recovery and equips you with easily applicable assessment and treatment techniques to confidently identify and address them.

Module 8 : Time to listen Keys to great outcomes with your communication

Modern healthcare places the Biopsychosocial model (BPSM) at its core but its application has been lost in translation and there are frequent criticisms that the pendulum has swung too far towards the psycho-social side of the model at the expense of the bio. This module will look at the true purpose of the BPSM and discuss simple tools to assist clinicians in their interactions.

There is no doubt that the therapeutic alliance is one of the most influential aspects of our interventions and there is clear evidence as to which factors matter most to patients in our interactions. However the current lack of consensus with respect to terminology and the continued use of imaging can make life challenging when addressing patients beliefs and understanding of their condition. This module will look at key aspects of communication and how very simple steps can make a big difference to our patients and increase our ability to facilitate their rehabilitation journey.

What you will learn in this module:

  1. The real meaning of the Biopsychosocial model and what it means to our rehabilitation
  2. Psycho-social factors affecting outcome and how we can structure our communication to address these
  3. The basics of good communication
  4. The clinician qualities that patient’s value most
  5. The power of language in influencing patient’s pain experience and engagement with rehabilitation
  6. Factors impacting adherence and how this influences our interventions

Module 9: Real-life applications - Making it real – so how does this look back in the clinic?

So now its time to put Steps to Success into action! In this module you will be given 3 different patient scenarios with some key clinical information to help you plan their rehabilitation. This is an opportunity to put into practice everything you have learnt so far and consolidate your learning. Once you have considered what you would do you can see what actually happened with each of the patients and how their rehabilitation journey progressed.

This module will summarise the key learning points from the Steps to Success course and reinforce a keeping it simple, easy to apply approach to the management of shoulder pathology.

What you will learn in this module:

  1. The real meaning of the Biopsychosocial model and what it means to our rehabilitation
  2. Psycho-social factors affecting outcome and how we can structure our communication to address these
  3. The basics of good communication
  4. The clinician qualities that patient’s value most
  5. The power of language in influencing patient’s pain experience and engagement with rehabilitation
  6. Factors impacting adherence and how this influences our interventions

Enrol now to receive these exclusive bonuses!

Bonus module - The Frozen Shoulder

Frozen shoulder is a really challenging condition to treat and it can be difficult to know what treatment is the best option for your patient. Do we really understand the pathophysiology of this condition, who is at risk and the true course of the condition? Importantly how does this inform rehabilitation and highlight opportunities to support patients in their recovery?

This bonus module will:

  • Take a closer look at what we really know about this condition and which individuals are more at risk of developing it.
  • Consider the best treatment options in a pain predominate stiff population and simple strategies to immediately use in your clinic.
  • Discuss those patients that have significant stiffness and what we can do about it including the role of eccentric exercise

At the end of this module you will have a full understanding of what we currently know about frozen shoulder and crucially will be equipped with assessment and treatment strategies to inform patient rehabilitation.

Bonus module - The Post-operative Shoulder

Surgical techniques have advanced significantly over the last few years but the evidence would suggest there has been little change in recommended postoperative rehabilitation protocols. Is this really true? What are the factors that can make the biggest difference to your patient’s outcome after surgery? Can we predict those patients who are likely to do less well and if so what can we do about it?

You will discover simple strategies to enhance your management of patients after shoulder surgery.

What will you learn in this module?

  1. What factors can contribute to poor outcomes?
  2. What factors are related to surgical failure
  3. What are the advantages of early mobilisation and what are the risks?
  4. How can we enhance our postoperative interventions?

By the end of this module you will be equipped with strategies to identify those patients at risk of developing stiffness or persistent pain postoperatively and importantly what you can do to minimise those risks, together with tools to enhance your postoperative outcomes in all shoulder surgery patients and set your patients up for success. Proactive not reactive! :)

Bonus module - Nerve injuries - identification & treatment

What are the most common nerve injuries that we see in the shoulder? Are there key injuries or features of trauma that should make you vigilant about the possibility of a nerve injury? Which surgical procedures have the highest risk of an iatrogenic nerve injury? What are the early warning signs of nerve involvement? In this bonus module we will look at:

  • Different types of nerve injuries and the implications for recovery
  • Common nerve injuries in the shoulder, causes and what to look out for in the subjective history.
  • Specific exercise selection to target muscle recovery after nerve injury.
  • Strategies to support optimal recovery after nerve injury.

At the end of this module you will appreciate common nerve injuries in the shoulder, common causes and what to look out for in the subjective history. You will understand the consequences of different nerve injuries, and how nerve conduction studies and imaging can play an important role in setting expectations for recovery. You will also understand how the EMG literature informs exercise prescription when specifically targeting key muscles to help facilitate optimal recovery as well as how to address the cortical aspects of nerve injury.

Bonus module - Massive rotator cuff tears - a special case?

What do we do when a patient presents with a massive cuff tear, when structural failure of the rotator cuff compromises normal force couples? What are the factors associated with successful rehabilitation of this group and how does this influence our exercise prescription? Does the evidence help inform the use of specific exercises to help regain function and address pain in this population.

In this module we will:

  • Look at what distinguishes patients with massive rotator cuff tears and no pain and those with pain and the opportunities this provides for exercise selection.
  • Consider those muscles that can act as humeral depressors and how we can target these with specific exercises.
  • Discuss the cortical and proprioceptive consequences of a massive rotator cuff tears and how to address this in your patient’s rehabilitation.
  • Highlight timescales for recovery and factors affecting outcome in this group to help you set realistic expectations from the start.

At the end of this module you will understand the key factors that can positively impact optimal outcomes for patients with massive rotator cuff tears and inform exercise prescription. You will also appreciate factors that can negatively impact the outcome of conservative management to enable you to discuss realistic outcomes and timescales for recovery with your patients.

Bonus module - Acute shoulder pain assessment & diagnosis

Do you feel confident when explaining shoulder pain to your patients? When your patient has a sudden onset of shoulder pain, what diagnoses do you have in mind, and how can you assess your patients?

In this bonus module discover:

  • 6 common causes of acute shoulder pain
  • How to identify each diagnosis
  • The challenges we face when diagnosing shoulder pain
  • What you ARE able to diagnose, and
  • When diagnosis is important

Bonus module - Research

Receive direct access to recent relevant shoulder articles. Full articles are available for you to download, read and discuss. New research is added to the folder and made available to you on a regular basis.

Let's sum it up - Here's everything that's included in your enrolment

It's important that you know the enormous value you'll get in this training program. The numbers below are an honest estimate, since you can't purchase parts of The Shoulder: Steps to Success online course separately.

The Core 9 Module Shoulder: Steps to Success training program

The 9 modules in The Shoulder: Steps to Success online course have been developed and refined over 10 years and hundreds of thousands of dollars to bring you an easy to follow, practical format that you can use immediately with your patients.

This includes 11 hours of practical videos recorded face to face, lectures that are regularly updated, downloadable audio files and research, and step by step guides.

$1997.00 value

Eight bonus modules

You'll receive immediate access to 8 bonus modules, with each module helping you treat specific shoulder problems. These bonus modules include:

  • Frozen shoulder
  • Massive rotator cuff tears
  • Post-operative shoulder rehab
  • Nerve injuries around the shoulder - how to identify and treat these
  • Acute shoulder pain assessment & diagnosis
  • Research
  • Infographics

If you've ever treated one of these conditions, you know how important it is to have specific guidance to help you get great results.

$1976.00 value

Live Q&A calls with Jo

Ask Jo questions, get feedback and Jo will do her best to help you with your clinical issues. Jo will answer your questions in Live Q&A calls, held every 3 months.

$997.00 value each year

Ongoing access to The Shoulder: Steps to Success online course

With a Platinum or Diamond enrolment, your access does not expire. You can take your time, and watch the course wherever and whenever it suits you. Whenever you would like to rewatch videos or modules, they are right there waiting for you.

$997.00 value

Access to all future updates to The Shoulder: Steps to Success online course

With Platinum or Diamond enrolment, you will receive access to all updates to the course. New evidence emerges, and assessment and treatment techniques and exercises are developed. Stay up to date with the shoulder by getting access to all future course updates with a Platinum or Diamond enrolment.

$997.00 value

Downloadable audio files

Download the audio versions of each module, and listen on the go, while you're commuting, exercising or relaxing.

$497.00 value

An instant global community

With a Platinum or Diamond enrolment, you become connected to hundreds of other therapists that are enthusiastic about treating shoulder pain. You can ask questions on the group, and have input from Jo and the rest of the group whenever you have a tricky shoulder patient.

$997.00 value

Total Shoulder Steps to Success online course value

Total Shoulder Steps to Success online course value $8458.00

Total Shoulder Steps to Success online course investment 997 (Platinum)

Questions about the course

Can I do the course in my own time, or do I need to be available at a certain time?

You can enjoy the course at whatever pace suits you. You can complete it over the period of a couple of days, or savour it and complete it in 5 or 10 minutes intervals between patients, over coffee (or tea, or any beverage of your choice).

Can I get stuck into the course straight away?

Yes, it's ready for you right now! You can immediately start enjoying the course when you enrol.

How will I improve my practical skills with the course?

We made sure when recording this course that it would contain all the practical elements you could want or need. The course is full of practical video demonstrations of assessment, exercises and exercise progressions, manual therapy, and practical treatment you can use, filmed from multiple angles so you know exactly what to do.

Will this work with my shoulder pain patients?

Yes, Jo covers how to treat all sorts of shoulder pain, from run-of-the-mill shoulder pain, massive rotator cuff tears, stiff, irritable, post-op and frozen shoulders, along with all sorts of other types of shoulder pain you will encounter in your clinical practice.

What is different to the physical course The Shoulder: Steps to Success?

We have the opportunity to give you more of the info you need than we would have time for on a weekend course. This online course incorporates all of the information and practical aspects of The Shoulder: Steps to Success face-to-face course, and also incorporates bonus modules, material and bonuses not available with the physical course. The online course also gives you the opportunity to watch the material whenever it suits you, and on an ongoing basis. You can also interact with and ask Jo Gibson questions in Live Q&A's and in the exclusive Facebook group.

Is The Shoulder: Steps to Success online course good value?

The Shoulder: Steps to Success online course is a unique course, giving you all you need to successfully treat all kinds of shoulder pain and injury. We are extremely proud of it, and think you will absolutely love it. Imagine how satisfied you will be with all the shoulder pain patients you be able to help. We believe the course offers an extreme amount of value, and a huge opportunity to help you in your clinical practice.

How much is the course?

Course enrolment prices depend on the level of access you choose. You can see the prices on the Course page above

Do I really get access to ALL future updates to the course with Platinum & Diamond enrolment?

You sure do!

Will I get access to the course as part of my Clinical Edge membership?"

No, Clinical Edge membership is separate to The Shoulder: Steps to Success online course, and you will need to enrol on the course to access The Shoulder: Steps to Success online course. Your Clinical Edge membership gives you access to a large library of online education, and new videos are added every month to this library, and this is separate to the course. We do have a special offer available for Clinical Edge members.

Course enrolment

How long will the course be open for enrolment?

Course enrolment will close in 1 week.

I am trying to enrol on the course, and my payment is not going through. What should I do?

This is generally due to 1 of the following issues relating to your credit card: 1. Your bank isn't approving it or 2. Insufficient funds 3. Incorrect credit card details We would suggest using a different credit card, calling your bank (fraud services) to get them to approve payments to Clinical Edge on your credit card and check that you have sufficient funds on your credit/debit card. Then try the following 1. Visit and login using the email you tried to register with and the associated password you created and then sign up from within your user profile for The Shoulder: Steps to Success online course in the training programs section of yoUr account. If you have not created an account yet then you will not need to login first, you can register via the training program/The Shoulder: Steps to Success online course section via register button for the ticket that you would like. 2. If these steps don’t work, please let us know so we can help sort it out. You can email us on

When do I pay for my course enrolment?

At the time of enrolment.

Are there student discounts on course enrolment?

Yes! We provide significant discounts on course enrolment for students. For specific information on the student discount or to take up the student offer please email a copy of your student registration/university enrolment details to and let us know what ticket you are interested in for The Shoulder: Steps to Success online course registration and we will send through a discount coupon and further instructions. This offer is available for undergraduate students only and is only available at the time of registration. The discount does not apply if you have already registered without using the student discount.

What does the price of my course enrolment go towards?

To ensure the highest quality presenters and material are provided for course attendees, all Clinical Edge course presenters are paid for the presentations. More than 12 months of preparation, work and costs are involved in the research, organisation and preparation to provide you with this opportunity, and for a fully featured online course of such a high standard. Unlike physical courses and conferences, your course enrolment provides you with access to the course presentations for 12 months or on an ongoing basis, allowing you to watch presentations whenever it suits you, as many times as you like. You save hundreds, if not thousands of dollars, on travel time, travel costs and accommodation, while accessing the course from the comfort of your home or clinic. All of this for less than the price of one physical course!

Can I share my Shoulder: Steps to Success online course access with my friends or workmates?

Each course enrolment will provide access for one person to the course, and one Certificate of Attendance for your CPD Record. Please be honest with your course login. We really appreciate your honesty in keeping your course access to yourself so that we can continue to organise education like this for you, and depend on your honesty to be able to do this.

Payment and technical questions

What are the computer requirements to be able to view the Shoulder: Steps to Success online course?

You will need a Broadband connection eg ADSL or ADSL2 to view the videos on a computer at the clinic or at home. Dial-up may work as well. If you are not sure, signup for a free membership, and you will be able to test it on your computer. You can watch the videos on your mobile or iPad via your 3G or 4G service. The video host automatically detects your internet connection speed, and provides the appropriate quality of video dependent on your connection speed. eg with ADSL2, you will get an incredibly high quality picture, and with slower speeds, the picture clarity will be varied to provide smooth streaming of the video. Streaming over 3G on your mobile is generally very clear and smooth. We recommend that you use Google Chrome, Firefox or Safari browsers when accessing the Clinical Edge website resources and conference materials.

In what currency are the conference fees charged?

All membership, conference and course prices listed are in Australian Dollars (AUD).

What is the cost of The Shoulder: Steps to Success online course tickets in other currencies?

You can see the estimated price in different currencies in the register section of the course page.

  1. Click on the ticket you are interested eg Platinum
  2. You will see a currency converter on the right hand side of each ticket page.
  3. Click on your currency eg GBP and the page will display an estimate of the course fee in your currency. This is an estimate based on current exchange rates, your bank may charge different conversion fees or charges.

The following video takes you through these steps

Can I pay for the Shoulder: Steps to Success online course in a different currency other than Australian Dollars?

No. The Shoulder: Steps to Success online course registration fees are only available in Australian Dollars (AUD).

Is the online payment secure?

Yes. The security of your purchase is ensured by an SSL certificate, and a fully secure Stripe payment portal (

Course access and information

How long do I have access to the course for?

The Shoulder: Steps to Success online course gold ticket enrolment will provide you with 12 months access to the current version of the course.

If you choose a Platinum or Diamond course enrolment, you will have access to the presentations on an ongoing basis, including all future updates.

When new research or assessment and treatment techniques emerge, will I receive access to course updates?

Gold enrolment includes access to the current version of the course. Platinum and Diamond enrolments include access to ALL FUTURE UPDATES to the course.

What are the audio downloads?

Platinum and Diamond course enrolment provides you with audio downloads of the course presentations. These will be available to download to your Computer, Phone or iPod, to listen to whenever it suits you. When the course is updated, you will be able to download the updated audio files as well with the platinum and diamond The Shoulder: Steps to Success online course ticket.

Will there be course handouts?

There sure will be. You will be able to download the full course handouts from within your dashboard in the training program section after registration is complete.

How many hours CPD does the Shoulder: Steps to Success online course have?

20 hours of CPD as well as links to research articles and other resources.

You will need to check with your individual professional body as to the requirements for recording CPD.

The Shoulder: Steps to Success online course videos will be logged in yoru individual Clinical Edge CPD record for you to print out and you will receive a certificate later in the year to include in your CPD portfolio.

When can I access the course modules and bonus materials?

You will receive immediate access to the course materials

Will I have access to the pre-course videos on assessment of shoulder pain patients?

Yes. These vidoes will be available for you to view when you enrol. You can view them in the training program section of your Clinical Edge account under The Shoulder: Steps to Success online course section- module title "Bonus: Shoulder special tests".

Clinical Edge members information

I am a Clinical Edge member. Will recordings of these videos be available for Clinical Edge members without enrolling on the course?

No, the Shoulder: Steps to Success online course is separate to the Clinical Edge membership resources. You will not have access to any of the course presentations as part of your membership. If you would like to view the Shoulder: Steps to Success online course resources you will need to purchase a ticket for the Shoulder: Steps to Success online course.

I am a Clinical Edge member. Do I receive any deals with my Shoulder: Steps to Success online course registration?

Yes! Clinical Edge members will receive 1 month free membership with registration on the Shoulder: Steps to Success online course. Simply enrol on the Shoulder: Steps to Success online course with your existing Clinical Edge membership account and we will add 1 month free to your next month. You need to login to your Clinical Edge account first and then register for the Shoulder: Steps to Success online course from within your existing account to receive the 1 month free membership.

This only applies to current Clinical Edge finanical members. If you are on a free trial your free month will be added after the initial payment has been processed.

The free month membership will be at the same level as your current billed account eg gold or platinum. If you are on an annual membership the free month will be added to yoru account also.

I am a Clinical Edge member. How do I enrol on the course?

Login to the website by clicking on Sign In (at the top of the page), and entering your email address and password. Go to “Training Programs” at the top of the website, choose Shoulder: Steps to Success online course, and select the course enrolment of your choice here (on this page).

Do I have to be a Clinical Edge member to enrol on the Shoulder: Steps to Success online course?

Course enrolment is open to members and non-members. You will have to enter an email address and password, so all of your invoices and CPD records are kept together.

Do I need to login before I enrol on the Shoulder: Steps to Success online course?

If you are a Clinical Edge member, OR have enrolled on a previous course, conference or waiting list, you will need to login before you enrol on The Shoulder: Steps to Success online course. If you have not previously made a purchase on the Clinical Edge website, you will create a login with your enrolment.

I am already a Clinical Edge member, but would like to sign up for the Diamond Course enrolment. How does this work?

Your membership will be updated to give you your choice of an extra year of Platinum member access or access to the 2017 Clinical Edge Sports Injuries virtual conference. Please email us following registration with your choice.

The Shoulder Steps to Success